A long-term relationship

By working in partnership, Cosurica has helped created the right foundations for Envirocare, one of the UK’s leading UKAS and MCERTS accredited consultancies, to deliver the optimal level of service in global environmental testing.

Industry: Environmental and occupational hygiene and safety consultancy

Location: Bradford, West Yorkshire, United Kingdom, operating internationally

Users: 15-20

Cosurica Customer since 2010

Products and Services: Office 365, Surface Pro, Surface Laptop, Microsoft Windows Small Business Server 2011, Draytek Vigor router

Outcomes & Benefits: Significant improvements to productivity & efficiency as result of remote access & email services for mobile workers and deployment of new desktop hardware & software; maximum return from limited investment; long-standing relationship built on high level of trust & quality support; use of cloud-hosted apps now feasible; manageable, secure and flexible email service with high capacity for future growth;

The challenges:

  • Increasing reliance on IT exposing weaknesses in IT systems
  • Outdated desktop & laptop hardware and software performing poorly
  • Lack of secure remote access for mobile workers, leading to business inefficiencies
  • Help needed to develop an IT strategy for the business
  • Inadequate broadband upstream speed creating major barrier to using online applications
  • Limited budget
  • Mobile workers needing more flexible and portable equipment

The solutions:

  • Consultancy – IT infrastructure review and assistance with development of solid IT strategy
  • IT support and server management services – tailored to meet business needs
  • Implementation of secure virtual private networking, plus configuration of remote access functionality available in SBS
  • Supply & implementation of Dell desktops & laptops
  • Server migration – Small Business Server 2003 to 2011 (in 2012) on HP hardware
  • Implementation of FTTC broadband connection
  • Office 365 Migration, including deployment of up to date Office apps
  • Pilot, supply & implementation of Surface Pros for mobile consultants
  • Surface Laptop pilot (on-going)

“Throughout our trusted seven year relationship, we’ve come to depend on Cosurica to keep us on top of developing technology. We are very careful with how we invest money, but Cosurica has lent us products such as the Microsoft Surface Pro and Surface Laptop, so we can test them out in the field before we decide to buy. They’ve always been very helpful in ensuring we make the right IT purchases. That, in combination with their responsiveness and personal service, means we’d never look to move our IT support elsewhere.” Ray Pullen, Technical & Quality Manager

Full the full customer story here.