The Rural Futures team is used to breathing life back into countryside developments – but when the company’s office was hit by an unexpected natural disaster, it was Cosurica that came to the rescue.
Industry: Specialist business and environmental consultancy
Location: Warton, near Carnforth, Lancashire, United Kingdom
Users: 4-5
Cosurica customer since 2008
Products and Services: Fast-response IT Support; Office 365 Migration
Outcomes & Benefits: Flexible, cost-effective & responsive IT support meeting the company’s need for rapid resolution to IT problems; high level of supplier confidence and trust established through strong relationship between customer and supplier; reduction in business risk; increased resilience to future environmental incidents
The challenges:
- Very limited in-house IT experience – need for reliable and professional support
- Semi-rural location – most users need to work remotely, either from home or on client sites (rural) on daily basis
- Employees heavily reliant on IT systems, particularly remote access to email – rapid response required when problems arise
- Sudden flooding resulted in loss of connectivity at company office affecting access to email & data storage services hosted on premises (Microsoft Small Business Server)
- Business data storage needs changing as company evolves
The solutions:
- Office 365 Migration (email and data required remotely)
- Server Migration – Server to NAS – general data and archive
“Whilst being out in the sticks used to come with its challenges, advancing technology means there are now fewer barriers to operating a successful rural business. Having the right IT Support partner has been critical to our business and I hope Cosurica will continue to support us as we build our own ‘rural future’.” John Welbank, Director
;
